New to YU

Getting Started

As you begin your studies, it is important to set yourself up for success. Along with the following tips be sure to complete all student orientation activities along with any orientation materials unique to your program.

  • Be sure you understand the technologies you will need to use at Yorkville University. This article is a great start, but may not include software unique to your program. Contact your Admissions Advisor, or Program Advisor, with any questions.
  • Check your @YorkvilleU  email, every day. If you have decided to forward this email to a personal account, remember that some messages may not get forwarded making it important to still check school email regularly.

Use a calendar to help you manage your time and tasks. Be sure you block out time, every day, to participate in course activities, connect with classmates, work on assignments, and attend to other school activities. Depending on the course and program, you should expect to spend 20-30 hours, or even more, each week engaging in activities related to school.

Access to Courses

Students will have access to their courses for about four weeks after the last day of the term. After this four-week period, old courses will not appear on the online campus and students will not be able to access old lectures, assignments, etc. It is strongly recommended that students download and save any material they wish to keep such as assignments, projects etc.

Success is no accident. It is hard work, perseverance, learning, studying, sacrifice and most of all, love of what you are doing or learning to do. – Pele

Access Your Allies

You are expected to be an independent learner: motivated to learn, ready to commit to your studies, able to manage time effectively, and willing to reflect on your learning struggles and successes. But successful independent learners are not alone – you have important allies.

At school, your allies include:

Small class sizes, interactive discussions, and engaging learning activities create meaningful and supportive connections with each of your instructors. The following tips will help you benefit from those connections.

  • Tell your instructors who you are. In the Moodle learning management system, use your profile narrative, photo, and introductory post to share a little bit about yourself. When on campus, be prepared to introduce yourself during first week of classes, each term.
  • Know your instructors. Whether on-campus or online, many instructors will schedule office hours. If office hours are not officially scheduled, consider requesting a meeting or phone call. These sessions are great for asking questions, exploring your instructor’s area of specialization, getting feedback on your preliminary ideas for an upcoming assignment, or requesting additional support. Take every opportunity to meet with instructors outside of class time.
  • Recognize that instructors grade your work to help you learn, not simply to give it a mark. For instructors, providing feedback on assignments is one of the most important things they do and they put much time and thought into the feedback. Carefully review your assignment feedback and follow-up with your instructor if anything is confusing or if you want to learn how you might improve your grade on your next assignment. And be sure to integrate feedback into future assignments; repeated mistakes can make it look like instructor feedback is being ignored.

Participate in class activities and discussions: offer insights, extend the conversation, ask questions. Whether you are participating online or on-campus, share your experiences and ask instructors to share their professional expertise. This adds depth to every discussion and helps instructors remember you, which will be especially important when you need an academic letter of reference in the future.

Your peers can be important allies, providing a different perspective on course discussions and activities, supporting you through challenging times, and offering feedback on your work. Take every opportunity to build connections.

  • Participate in class discussions. Many students reduce time spent with peers in order to focus on other priorities, such as assignments. Strive to be an active participant in course discussions, whether online or on-campus. Don’t ignore the value of these important activities to your overall learning.
  • Link professional accounts. Your profile in the learning management system (Moodle) is a great place to share your professional accounts, inviting peers to connect with you on LinkedIn, Facebook, and Twitter.
  • Use the Student Lounge. Online students have access to a student lounge on the Faculty home page and in each course. Use this space to meet your peers on a more personal level, to start a study group, or to share resources. On-campus students often have many areas to connect outside of class time. Take time to meet up with your peers rather than arriving just in time for class, and leaving right after.
  • Update your Profile Photo. Within Moodle and your Office 365 account, upload a recent and clear photograph. It really helps to put a face to a name.
  • Connect in the Community. Remember that not all connections need to happen during school time, at a campus, or via Moodle. Consider forming study groups within your community, making it easier to meet with peers. Remember to always meet in public spaces, especially at the start. Do not give away your home address and don’t meet people you don’t know in private places.

Make Time to Network. You may never be surrounded by so many people with similar interests again, sharing the same experiences again. Now is the perfect opportunity to build your professional network.

Program Advisors are your first line of communication. They are always available to point you to resources, provide information, and, generally, to assist with any challenges you may be facing. Program Advisors can explain your plan of study, provide options that will help with work-life balance, and connect you with other supports.

To connect to your Program Advisor, submit a support ticket.

In addition to your instructors and program advisors, the Student Success Unit offers a wide range of supports related to mental health and wellness, academic accommodations, tutoring, and career services.


Accessibility and Accommodations Office

Email a Specialist

Email us to speak to an Accessibility and Accommodations Specialist.

Book an Appointment

Book a confidential appointment through PHIPA compliant software.

Are You in Crisis?

If you are…
• feeling desperate and hopeless
• worried you might hurt yourself, someone else, or commit suicide
• alone with no one to talk to

Please reach out to a Support Hotline in your region immediately for help.

Support Hotlines

911 – Canada Wide

Emergency responders and the 9-1-1 call centres who dispatch them fall within the jurisdiction of provincial, territorial and municipal governments.

Canada Suicide Prevention Service (CSPS) – 24 Hour Hotline

Crisis Services Canada, enables callers anywhere in Canada to access crisis support by phone, in French or English: toll-free 1-833-456-4566 Available 24/7

First Nations and Inuit Hope for Wellness

24 Hour Hotline: 1-855-242-3310


ConnexOntario 24-hour Helpline: 1-866-531-2600

Good2Talk 24-Hour Hotline: 1-866-925-5454 or Text GOOD2TALKON to 686868


Quebec National Crisis Line – All Ages: 1-866-277-3553


Prince Edward Island Crisis Line – All Ages: 1-800-218-2885


Alberta Crisis Line – All Ages: 1-403-266-4357


Manitoba Crisis Line – All Ages: 1-877-435-7170

New Brunswick

New Brunswick Crisis Line – All Ages: 1-800-667-5005

British Columbia

British Columbia Crisis Line – All Ages: 1-800-784-2433

Here2Talk, 24/7: 1-604-642-5212 (Toll Free: 1-877-857-3397)

Newfoundland and Labrador

Newfoundland and Labrador Line All Ages: 1-888-737-4668

North West Territories

NWT All Ages 24/7: 1-800-661-0844

Nova Scotia

Good2Talk 24-Hour Hotline: 1-833-292-3698 or Text GOOD2TALKNS to 686868


Nunavut Line – All Ages, 24/7: 1-800-265-3333


Saskatchewan Crisis Line – All Ages: 1-306-525-5333


Yukon Crisis Line – All Ages 7pm-3am (PDT): 1-844-533-3030


National Suicide Prevention Lifeline, 24/7: 1-800-273-8255

Trans LifeLine – U.S.A.: 1-877-565-8860

The Trevor Project Lifeline: 1-866-488-7386


SNEHA A Link With Life: 91-44-2464-0050


Beijing – Befrienders: 03-5286-9090

Hong Kong – The Samaritans: 2896-0000

Shanghai – Life Line: 021-6279-8990